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Download the ING Smart Banking app

Handy, easy and safe

Check your balance

In a shop, in the checkout queue, or in your bath.

Transfer money

Transfer funds, reimburse a friend or pay your bills.

Search your transaction history

Access easily the details of all your payments.

Our online services

Manage directly your products and contracts.

Track your investments

Check stock indices, compare share prices and follow the evolution of your portfolio.

Exclusive discounts

Activate your ING+ deals in the app and receive cashbacks on your purchases.

Install our app

Download the app

The ING Smart Banking app is available on the Apple AppStore or Google Play.
The ING Smart Banking app is available on the Apple AppStore or Google Play.

Download now

Get your Card Reader

You will need your ING bank card and card reader to install our app on your device.

Get started

Open the app and follow the instructions.

How to install the app?

Watch the video and discover how easy it is to download, install and start using our mobile banking app.

Discover more

Online security

Keeping your details safe

Why our app is as secure as your bank card


Your key to e-banking

It all starts with your Home'Bank access

Frequently asked questions

Is the app secure?

Our banking apps are protected by the same, extremely secure technology used in our online services, Home'Bank and Business'Bank. You create a profile using your bank card, card reader and Home'Bank or Business'Bank password. A secret 6 digit code or your fingerprint (as of iPhone 5S and iOS 8 and Android devices with Google Imprint technology) is the final step in making your account extra secure. Check out our tips for safe banking on smartphone and tablet.

What should I do if my mobile device is lost or stolen?

Delete your profile immediately via Home'Bank and/or Business'Bank. You can also call our help desk on +32 2 464 60 04 or go to an ING branch for assistance. One of our employees will be happy to help you delete your profile.

What happens if I forget my profile code?

If you have forgotten your profile code, you will need to delete your profile for security reasons and create a new one. After 5 failed login attempts, your profile will be automatically blocked and you will need to create a new one in any case.

How do I download ING Smart Banking?

You can download ING Smart Banking from the App Store or Google Play, depending on what device you use. Once you've downloaded the app on your smartphone or tablet, open it and follow the instructions on screen. Or watch our demo video on how to get started.

How do I create a mobile banking profile?

Once you've installed the app on your device, you will need to create your profile using your ING Card Reader and your bank card. Follow the instructions on screen or watch our demo video on how to create your profile and choose your 6-digit profile code. You will then be ready to log in to the app and enjoy all the benefits of mobile banking!

What if I don't have a card reader?

You will need your ING bank card and card reader in order to create your profile and start using the app. If you don't have one yet, you can order an ING Card Reader online now. You can order up to 2 free card readers per year.

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