Request duplicate account statements

Fill in the details below to have duplicate account statements sent to you by post.

We can only process requests for duplicate statements if we have a valid e-mail address on file for the requested account(s). Please check your contact details online and update them if need be.

Title

First name

Surname

Date of birth

dd/mm/yyyy

E-mail

Once approved,* we will send a copy of your request to this e-mail address along with the e-mail address we have on file for this account (if different). We will only use your e-mail address in order to process your request.

Account number

Start date

For periods dating back less than 13 months, you can request duplicate statements free of charge via Home'Bank or Business'Bank.

End date

Is the account currently open?

YesNo

The fee of euros (incl. VAT) will be automatically debited from this account. Please ensure there are sufficient funds on the account.

Please enter a different ING account for the payment of the above fee of euros. You must be an account holder or mandate holder of this account. Please make sure there are sufficient funds on the account to cover the fee.

Charge account

Continue

*Your request for duplicate account statements may be refused if:

There are insufficient funds on your account to cover the duplicate statement fee.
You are not authorised to request duplicate statements for this account.
You do not have sufficient mandate on the charge account for us to debit the duplicate account statement fee.
The account in question is currently closed but you did not provide a charge account from which to debit the duplicate statement fee.

Privacy protection

The data communicated to ING Belgium on this form and, if applicable, in the context of conclusion and management of the account(s) concerned, will be processed by ING Belgium SA/NV, Avenue Marnix/Marnixlaan 24, B-1000 Brussels, for the purposes of centralising customer management, managing accounts and payments, credit monitoring and management, marketing banking, insurance and financial services (unless, on application and free of charge, the person concerned refuses consent to direct marketing), having an overview of the customer base, transaction monitoring and the prevention of irregularities and, if applicable, granting and managing credit, asset management (investment) and brokerage (including insurance).
This data is also provided to other companies within the ING banking and insurance group within the European Union (list available on request) carrying out banking, insurance or financial business for the purpose of centralising customer management, marketing (except for e-mail advertising and unless the individual concerned has, on application and free of charge, refused consent to direct marketing), having an overview of the customer base, service provision (if applicable) and transaction monitoring (including the prevention of irregularities). This data will also be communicated to insurance companies outside the ING Group and based within the European Union, for which the bank acts as insurance broker (list available on request), provided it is necessary for the purposes of (where appropriate) conclusion and management of insurance (notably, assessment of insured risk), marketing insurance services (except for e-mail advertising and not if the person concerned has, on request and at no expense to him/her, refused consent to direct marketing), centralising customer management and transaction monitoring (including the prevention of irregularities).
You can check your personal data and have it corrected if necessary.
For additional information, please refer to the ING Belgium Privacy Protection Charter and Article 6 (Protection of Privacy) of ING Belgium's General Regulations and, where applicable, to any specific agreements or rules applying to the various means of access and signing (including cards, etc.) for the ING Belgium electronic channels (Home'Bank, etc.).

Click here if you wish to opt out, free of charge, and upon request, of the processing of your details by ING Belgium for the purpose of direct marketing and/or the transfer of such details to other companies in the ING group within the European Union with a view to direct marketing promotions.