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Green, blue, red or black?

With ING Lion Assistance, you?re free to choose

I want travel insurance

Annual

From 48 euros per year

Add your whole family for just 18 euros

Immediate cover!
Assistance for persons
Worldwide cover
Medical expenses up to 100,000 euros

I want this travel insurance

Annual + vehicle

From 178 euros per year

Add your whole family for just 18 euros

Immediate cover!
Assistance for persons
Vehicle assistance (Belgium &Europe)
Medical expenses up to 100,000 euros

I want this travel insurance

Temporary

From 22 euros

Optional cover for friends and family

Choose your dates
Assistance for persons
Optional vehicle cover (Europe or worldwide)
Medical expenses up to 25,000 euros

I want this travel insurance

What our customers say

I applied for my ING Lion Assistance just 12 hours before heading for the other side of the world. The whole process took just 3 minutes and within 5 minutes, I already had a confirmation text message with my policy number and the number to call in the event of an emergency. Incredible! I wouldn't hesitate a second to recommend this insurance to friends or relatives.

Dider, Brussels

Important information before going further

What is ING's travel assistance (annual policy)?

A comprehensive travel insurance policy, developed by Inter Partner Assistance SA/NV and subject to Belgian law, for you, your family, your home and even your pet. Valid both in Belgium and abroad (except for countries at war).
You can find a complete description of the insurance policies, exclusions and limitations in the General terms and conditions (PDF) of ING Lion Assistance (annual policy) and the Information sheet of ING Lion Assistance (annual policy) (PDF). These documents are available on www.ing.be and in all ING branches. Be sure to read them before signing your insurance policy.


The main exclusions and limitations of ING's travel assistance (annual policy)

  • Refund of medical expenses abroad: up to 100,000 euros per insured with an annual contract and up to 25,000 euros per insured with a temporary contract. In both cases, the excess is 50 euros.

  • Refund of further treatment in Belgium: up to 2,500 euros per insured provided the insured is hospitalised for at least one night.

  • Refund of search and rescue costs: up to a maximum of 7,500 euros per insured.

  • Refund of repatriation costs of the injured party and other insured partiesor the costs for extending the hotel stay if the injured party may not be moved for medical reasons (up to a maximum of 100 euros a day and a maximum of 10 days per insured).

What is ING's travel assistance (annual policy with vehicule)?

  • The travel and breakdown assistance, developed by Inter Partner Assistance SA/NV and subject to Belgian law, that you can rely on, day and night, in a wide variety of situations. This policy combines the advantages of travel assistance for persons with comprehensive cover for your vehicle.
    You can find acomplete description of the insurance policy, exclusions and limitationsinthe General terms and conditions (PDF)andthe Information sheet (PDF)of the ING Lion Assistance (annual cover with vehicule). These documents are available on ing.be and in all ING branches. Be sure to read them before signing your insurance policy.

The main exclusions and limitations of ING's travel assistance (annual policy with vehicle)

  • Vehicle assistance benefits in Belgium and in the countries and islands of geographical Europe, barring Turkey.

  • The vehicle may not be more than 10 years old on the start date of the coverage.

  • A replacement car is provided while your car is being repaired for a maximum of 15 days in Belgium and a maximum of 5 days in Europe.

  • Refund of medical expenses abroad: up to 100,000 euros per insured with an annual contract and up to 25,000 euros per insured with a temporary contract. In both cases, the excess is 50 euros.

  • Refund of further treatment in Belgium: up to 2,500 euros per insured provided the insured is hospitalised for at least one night.

  • Refund of search and rescue costs: up to a maximum of 7,500 euros per insured.

  • Refund of repatriation costs of the injured party and other insured parties or the costs for extending the hotel stay if the injured party may not be moved for medical reasons (up to a maximum of 100 euros a day and a maximum of 10 days per insured).

What is ING's travel assistance (temporary)?

  • A travel and breakdown insurance policy, developed by Inter Partner Assistance SA/NV and subject to Belgian law, for you, your friends and family, your home and even your pet. Both in Belgium and abroad (except for countries at war).
    You can find a complete description of the insurance policies, exclusions and limitations in the General terms and conditions (PDF) and the Information sheet (PDF). These documents are available on ing.be and in all ING branches. Be sure to read them before signing your insurance policy.

The main exclusions and limitations of ING's travel assistance (annual policy with vehicle)

  • Refund of medical expenses abroad:up to 100,000 euros per insured with an annual contract and up to 25,000 euros per insured with a temporary contract. In both cases, the excess is 50 euros.

  • Refund of further treatment in Belgium:up to 2,500 euros per insured provided the insured is hospitalised for at least one night.

  • Refund of search and rescue costs:up to a maximum of 7,500 euros per insured.

  • Refund of repatriation costsof the injured party and other insured parties or the costs for extending the hotel stay if the injured party may not be moved for medical reasons (up to a maximum of 100 euros a day and a maximum of 10 days per insured).

  • Vehicle assistance benefits:(If the "Vehicle(s) assistance" cover was taken out) in Belgium and in the countries and islands of geographical Europe, barring Turkey.

  • The vehicle may not be more than 10 years old on the start date of the coverage.

  • No replacement car is provided when the car is being repaired.

Other Information

  • About the duration of your contract (annual and annual wirth vehicle): Your ING Travel Assistance policy insures you for 1 year. Your policy is automatically renewed at maturity for an additional period of 1 year unless you provide notice of termination at least 3 months prior to the end date.

  • About the duration of your contract (temporary): a temporary policy cover ends on the date you chose when you applied. The term cannot be more than 28 days. If you want to be insured for longer, you can choose an annual contract.

  • About our insurance and conflict of interest policy: You can find general information about ING Belgium S.A./NV's and the insurer Inter Partner Assistance SA/NV's insurance offer and conflict of interest policy including inducements via ing.be > Charges and regulations >Information and Regulations> Insure.

Not 100% satisfied?

  • Contact us online: www.ing.be/complaints, call us: +32 2 407 70 00 or send us a letter: FING Complaint Management, Cours Saint-Michel/Sint-Michielswarande 60, 1040 Brussels.

  • Have you already been in touch with ING? You can also contact the InsuranceOmbudsman: de Mees Square 35, 1000 Brussels, call +32 2 547 58 71 or send an e-mail toinfo@ombudsman.as.

Need more information about this insurance policy?

Show all answers

Yes, of course! It is perfectly possible to apply for an ING Lion Assistance contract online and pay with a bank card or credit card from another bank.

Whenever you want to. You can even apply right up until the night before you leave on holiday. You are insured from the date you choose, at the earliest from the moment you conclude your contract.

Call our Assist'Line immediately on +32 2 550 06 00. Our colleagues are at your disposal 24 hours a day, 365 days a year.

By applying online, you can choose between immediate cover and a later start date. You will receive your contract by e-mail and the confirmation of your policy number by text message.

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